Privacy Policy
Privacy and Cookies Policy
Matalai Ltd (the “Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy and security of our clients, website users, and other stakeholders. This Privacy and Cookies Policy outlines how we collect, use, and protect your data when engaging with our services or visiting our website. By using our website or services, you consent to this policy.
Scope and Purpose
This Privacy and Cookies Policy applies to all data collected via our website and services, including information shared directly by you or collected through analytics tools. Matalai does not provide products or guarantee financial, insurance, or other third-party outcomes; we serve as an independent advisory partner and work with third-party providers to assist clients in optimizing their operations and strategies.
Information We Collect
We collect two types of information:
1. Personal Information
Information you voluntarily provide to us, which may include:
• Name
• Company or organization name
• Email address
• Phone number
• Address
• Preferences related to our services
• Communication history with us
• Any other data you submit through our website or communications
Please note: Providing personal information is not mandatory; however, without certain details, we may not be able to deliver requested services effectively.
2. Non-Personal Information
Data that does not identify you personally, including:
• Browser type and version
• Device type
• Geographic location
• Time spent on our website
• Pages visited and interactions
This information is collected to improve our website’s functionality and user experience.
How We Use Your Information
We use the collected information to:
• Provide advisory services tailored to your needs.
• Enhance our website and improve user experience.
• Communicate with you regarding inquiries, services, or updates.
• Analyze trends and usage to optimize our offerings.
We do not sell, trade, or rent your personal information to third parties. Information may be shared with trusted service providers who assist in delivering our services, and only to the extent necessary.
Cookies
Cookies are small text files stored on your device when you visit our website. These are used to:
• Enable essential website functionality.
• Collect analytics to understand user behavior and improve the website.
• Store user preferences for a more personalized experience.
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your website experience.
Protecting Your Information
We use industry-standard measures to protect your data, including encryption, secure data storage, and access controls. However, no system is entirely foolproof, and we cannot guarantee the absolute security of your information. By using our website, you acknowledge and accept these risks.
Limitations of Liability
Matalai provides advice and recommendations to support operational and strategic improvements but does not guarantee specific outcomes or the actions of third-party providers. We are not liable for direct, indirect, incidental, or consequential damages arising from the use of our website, services, or third-party partnerships.
Links to Third-Party Websites
Our website may include links to external websites for informational purposes. We are not responsible for the content, security, or privacy practices of these external sites.
Updates to This Policy
Matalai reserves the right to update this Privacy and Cookies Policy as needed. Any changes will be posted on this page with an updated “last modified” date. Please review this policy periodically for updates.
Your Rights and Choices
• Access and Correction: You may request access to or corrections of your personal data by contacting us.
• Opt-Out of Communications: You can opt out of promotional emails by following the unsubscribe instructions in the email. Non-promotional communications may still be necessary for service delivery.
• Withdraw Consent: To withdraw consent for data collection, use, or sharing, contact us directly.
Contact Us
For questions or concerns about this Privacy and Cookies Policy, or to withdraw your consent, please contact:
Email: info@matalai.co
Last Updated: 12th January 2025
17 Kloof Street, Cape Town 9009, South Africa
info@matalai.com
+27 (0) 21 362 1891
Matalai 2024. All rights reserved.

